Privacy Policy

Privacy Policy

This privacy policy sets out how Passion Flowers uses and protects any information that you give Passion Flowers when you use this website.

Passion Flowers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Passion Flowers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

  • We may collect the following information:
  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or services
  • What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our services
  • We may periodically send emails about new services or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests
  • To send you updates when news items are added to the site (if you have subscribed to that service)
  • Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
We also use cookies to ensure the contact form works correctly.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not and ensuring certain features work correctly. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data Protection

Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. You have a right to access your personal data and change any inaccuracies.

We will ensure that any information we obtain and use will be held in the strictest confidence and used in compliance with the Data Protection Act 1998 and other relevant legislation.

We will use the Mail Chimp email marketing platform for distribution of news to our newsletter subscribers. If you want to opt out of receiving these at any time, follow the unsubscribe link in an email.

A limited number of people at Passion Flowers, and our external web development agency (Ventutec Limited) have access to data.

We will not pass on your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you and you may ask for your details to be forgotten i.e. to be completely removed from our system(s).

If you would like a copy of the information held on you, or you wish to amend details or be removed completely, please contact Passion Flowers,  65 Barbourne Road, Worcester, WR1 1SB or use our contact form.

This statement was last updated on 11th April 2018